SmartRoute: Routing Management

Routing optimization and business management for peak network traffic performance

Overview Suite of Products Key Benefits Use Cases Testimonials

Achieve Optimal Call Routing Every Time, for Every Call

Protecting your network from unexpected cost and quality issues requires more than just intelligent and efficient routing; it requires continuous monitoring and data analysis to ensure network performance and route plan compliance. To optimize network routing, operators need to simulate routing models to evaluate success in the network and ensure a seamless implementation.

TEOCO’s SmartRoute™ routing management solutions automate the management of the routing lifecycle, enabling operators to model, implement, and measure routing plans for domestic and international voice traffic. Advanced optimization logic based on cost, quality of service (QoS), and margin targets combined with a flexible, rules-driven approach simplifies the management of diverse use cases. Visual dashboards enable traffic and network performance analysis for greater insights, which can be further enhanced through TEOCO’s opportunity identification services to help operators achieve additional improvements with expert guidance.

SmartRoute Modules

Toll-Free Routing

TEOCO SmartRoute for Toll-Free stands alone in the industry for handling process volume, business rule complexity, and zero-touch operational simplicity, with the best SMS/800 template construction algorithm available today. Leveraging specialized routing algorithms and rules-based modeling, SmartRoute delivers actionable insights into network performance, customer behavior, and cost structures for Toll-Free routing use cases, and it’s fully integrated with the SMS/800 Toll-Free Number (TFN) Registry.

1+ Routing

Manage and optimize your 1+ routing lifecycle process for both national and local routing use cases for greater network and cost efficiencies. TEOCO 1+ Routing presents the same set of operational workflows and user experience as our Toll-Free Routing solution, with additional emphasis on addressing the complexities of local routing and network element provisioning to ensure a seamless user experience.

Route Provisioning

Save time and eliminate manual errors with TEOCO’s intelligent Route Provisioning interface. Automatically translate and load complex routing instructions with ease into network switches, call agents, session border controllers, network appliances, and the Toll-Free number registry (TFNR).

Network Management

Simplify routing around network issues without sacrificing cost savings and ensure rapid updates and restoration once outages are resolved. Operating under controlled permissions and routing guardrails, the user-friendly interface helps eliminate errors and defects, identify call handling problems, and make necessary routing changes in a pinch to avoid unintended call disruptions. The solution automatically records and tracks change details, enabling cross-shift communication, informed follow-up, and one-click restoration to optimal route plans.

Opportunity Identification Services

Leveraging TEOCO’s deep understanding of the routing domain, identify network efficiency and cost savings opportunities, and mitigate abusive or fraudulent behaviors. TEOCO’s staff analyze traffic and route model data compiled against industry data sources to improve routing optimization with greater precision and control.

Cost and Profitability Analysis

Gain visibility into vendor-based business metrics, customer profitability, network capacity, and KPIs via graphical dashboards to identify business opportunities and trends. Understand how routing shifts impact network performance and business margins. Create detailed business intelligence reports for data-supported decision-making and time-saving business management.

Key Benefits

Improve Profitability

Optimize route quality – at the best price, saving customers 15 – 40% on voice termination costs.

Customer Focused

Customized business rules allow users to create Optimal Cost Routing Models (OCRM) that derive maximum cost-savings.

Scale and Performance

Routing solutions trusted by many of the world’s largest carriers.

Operational Efficiencies

Quickly load and verify vendor rate sheets and implement new vendors. Generate optimal cost routing models more efficiently.

Automation

Automatically re-routes traffic of underperforming vendors. TEOCO’s Routing Management solutions automate the entire end to-end routing process for all domains.

All Domains in a Single Solution

Routing management for Wireless, fixed, MSO/cable, VoLTE/VoIP and IMS networks.

Use Cases

Increase Scale of Operations

Reduce operational challenges and increase efficiencies by automating the management of the routing lifecycle based on a large and growing number of Toll-Free customers.

Network
Evolution

Seamless support for vendor arrangements utilizing a mix of peering, cost-based, and tariff-based interconnections.
This is achieved through a flexible, rules-driven approach that provides increased agility to changing business needs.

Best-Expert
Embodiment

Critical staff expertise, which served as a knowledge repository for routing policies, is disappearing. Meanwhile, these policies are being captured as rules used to implement routing in the network.

Routing Management Analytics

Analysis and insights from observed network traffic data, including visualization of trends and anomalies, help identify and measure impacts on network and financial performance.

Testimonials

“Enterprises depend on Bandwidth’s Toll-Free solutions for their most mission-critical communications. TEOCO’s technology supports our goal of automating and optimizing more processes, to provide our customers with even greater efficiency, reliability, and control at scale.”

Julie Barghouthi, Vice President of Global Network Evolution at Bandwidth

SmartRoute brochure (to be finalized)

Tbd

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How Can We Help?

For over 30 years, TEOCO has helped network operators run profitable businesses. Learn how we can help you in the areas critical to the success of modern CSPs.

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