Innovating new ways to save our customers time and money
At TEOCO we pride ourselves on a culture of innovation.
In this section, we highlight how we are leveraging state-of-the-art techniques to help CSPs provide the new services customers want, while reducing costs and ensuring operating margins remain respectable.
ASSURING YOUR 5G BUSINESS
5G is the enabler for a multitude of new digital services and connections, offering many new opportunities for CSPs, but service contracts, billing and reconciliation have become even more complex. Billions of new event records, connections and services introduce new risk and fraud challenges for financial departments.
At TEOCO we have introduced machine learning and AI capabilities to help CSPs identify and prevent revenue leakage and fraud, particularly as new digital services open additional avenues for fraudsters to exploit. We have also invested in our big data analytics platform to handle the volume challenges that 5G brings to the market.
BUSINESS ANALYTICS
For over 20 years, TEOCO has focused on servicing CSPs with analytical business support system (BSS) applications. In fact, we pioneered the use of big data financial analytics to better understand cost, revenue and margin performance of partners, services, and ultimately individual customers.
TEOCO’s Business Analytics solutions provide a granular view of subscriber information, network data and business transactions; enabling CSPs to increase revenues, expand margins and maximize profitability.
MACHINE LEARNING
Churn Prediction – retaining subscribers
TEOCO’s Prescriptive Analytics tool utilizes subscriber data – such as rate plans and account activity, paired with network data – to help accurately predict and reduce subscriber churn.
Financial Cost Audits – cost reduction
Our team of financial auditors and Revenue Assurance subject matter experts train machine learning software that quickly identifies many cost savings opportunities.
RPA – robotic process automation
TEOCO utilizes BOTs within our Cost Management and Revenue Assurance solutions to improve business efficiencies and eliminate human errors. Powered by Machine Learning, NLP (natural language processing) and rule-based algorithms, TEOCO’s RPA tools utilize the latest cutting-edge technology.
BIG DATA INNOVATION
Our continued focus on innovation keeps TEOCO on the cutting edge of the latest technologies and industry advancements.
TEOCO was the first to use Yellowbrick Data MPP (massive parallel processing) database appliance in a production environment. This cutting-edge technology is being used today for our Business Analytics big data platform.
How Can We Help?
For over 30 years, TEOCO has helped network operators run profitable businesses. Learn how we can help you in the areas critical to the success of modern CSPs.
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