Support
We understand that our products and services are critical to your business, and we are committed to providing you with the highest level of support. Quality of service is the heart of our Customer Support process.
If you are a current TEOCO customer and need to enter a support request, please click on the Customer Support Portal link below to log in. If you do not have a Support Portal account, please contact your Account Manager.
TEOCO’s Customer Support Portals are the primary mechanism for reporting issues, or for asking questions related to any of our solutions.
Download Our Support Guides
Customer Phone Support
The Customer Support Portals are the primary mechanism for reporting issues or questions related to your solutions. In certain circumstances, TEOCO may provide additional email and phone support options, per contracted agreements with customers. Please consult your support agreement to determine when and if you should be using these additional support options. If you have any questions, please contact your account or project manager.
For all other inquires please contact: Customersupport@teoco.com
RAN SOLUTIONS
Tel: +91-33-4025-1305
ASSET: +91-124-4848200
ROUTING OPTIMIZATION, RAN OPTIMIZATION
Global Toll Access: +1-770-206-4621
Europe: +972-3-926-9777
Caribbean/LatAm: +1-770-206-4621
COST MANAGEMENT & ANALYTICS
US (Toll Free): +1-888-868-3626
Global Toll Access: +1-703-259-4472